For account, privacy, subscription, AI usage, export, or reading issues, email remarkhelp@outlook.com. Please include your device model, iOS version, app version, and a short description of the issue.
Typical Requests
- Account access and Sign in with Apple troubleshooting
- Account deletion and privacy requests
- AI quota, token usage, and subscription questions
- Article parsing, Markdown reading, export, notes, and saved content issues
Response
We aim to reply within a reasonable time. Privacy and deletion requests may require identity verification.